Help Jack Embrace the Change Using Empathy and Powerful Influencing Strategies

One of the top challenges for change and transformation is to understand why people behave the way they do, which enables designing effective change strategies. Indeed, when facing someone who isn’t going along with the change, it’s easy to conclude that this person is “resisting” or “does not have the skills.” The reality is often quite different, as most of a person's behaviors are driven by things outside the person's control. 

In this hands-on workshop, you will help Jack, a manager and key stakeholder in the transformation, who is said to "resist" and not go along. Will you be able to identify why he behaves this way and succeed to get him on board? The Six Sources of Influence model will help you in this challenging task.

At the end of the workshop, you'll have learned to put in action a simple, powerful, and versatile practice (the Six Sources of Influence model) to identify the root causes of people's behavior and to choose strategies that effectively nudge them in the right direction.

Who should attend ?

• Change managers and transformation leaders
• Managers and leaders involved in change/transformation initiatives
• Anyone who is or is interested in taking on a role of change agent

What is this event going to look like ?

• This event is a One-Hour Workshop designed to make the most out of your time by applying a concrete practice in a realistic situation in just 60 minutes.
• In the first 15 minutes, speakers will introduce the practice with stories and examples.
• During the central 30 minutes, you will put a practice in action by taking part in an interactive exercise. You will learn and have fun by actively participating!
• The last 15 minutes are dedicated to discussing learnings and having a Q&A.
• During the event, you are encouraged (but not required) to keep your webcam on to make it a more human experience.

Agenda

1. Explore the Six Sources of Influence model with a real-world story
2. Design questions to reveal the causes of behaviors
3. Interview Jack the “reluctant” manager to identify why he behaves the way he does – Exercise
4. Select effective change strategies
5. Good practices and pitfalls

Who is Bruno Collet ?

Bruno Collet is an advisor, trainer and coach in agile transformation and leadership with Agile Leader Academy, having worked with more than thirty organizations in Canada, Europe and China. A proponent of action-learning, he knows the theory but is mostly passionate to experiment in the messy, real world, both with soft and hard skills. Bruno lived through so many challenges that it is said he has a story for almost any situation, be they successes of failures. He loves to share experiences with others and leverage collective intelligence to tackle hairy problems.

Who is Daniel Gagnon ?

Daniel Gagnon is organizational agility advisor, coach, and trainer with over two decades of project, product, and portfolio delivery experience, primarily in large organizations across the globe. His agile employment, consulting and training engagements over the past 12 years have primarily been with clients from the financial sector as well as public utilities and government entities. He has coached at all levels, from executives to teams, as well as diverse roles. He describes himself as a passionate catalyst leader and ethical disruptor. His interest in the topic of Psychological Safety led him to certify with Leader Factor, the company founded by author and researcher Dr. Timothy R. Clark.